物流政策
Production Time
All Sooz Artifact pieces are made to order and handcrafted in Seoul, South Korea. Please allow approximately 4–6 weeks (business days) for production before your order ships.
International Shipping
- Carrier: FedEx Express
- Delivery time: 4–5 business days after dispatch
- Estimated arrival: 5–7 weeks from order (business days)
- Shipping fee: Complimentary worldwide shipping on orders over $200 USD; $38 USD flat rate under that amount
- Ships from: Seoul, South Korea
Domestic Shipping (South Korea)
- Carrier: Logen Logistics
- Delivery time: 2–3 business days after dispatch
- Estimated arrival: 5–7 weeks from order (business days)
- Free shipping on orders over ₩70,000; ₩3,000 flat rate under that amount
Packaging
Every order is carefully packaged with a Sooz Artifact brand card, making it ready for gifting.
Customs and Delivery Delays
International orders may be subject to customs duties, import taxes, or clearance delays depending on the destination country. Any such charges are the responsibility of the customer. Delivery times may vary depending on the carrier and customs clearance procedures.
Contact
Questions about your shipment? Email us at info@soozartifact.com with your order number.
Sooz Artifact (Business Registration No. 503-38-69059) — info@soozartifact.com